My Service Commitment to You


In Preparation

  • I will be available to discuss your plans for my presentation.
  • I will know what your organization does and why it does it.
  • I will know what people do and their titles.
  • I will know why I am there and have a specific plan to accomplish.
  • I will know the theme of the event and relate my presentation to the theme.
  • I will know why your people want to hear what I have to say.
  • I will notify you in advance of my travel itinerary.

On Site

  • I will notify you when I arrive on site.
  • I will contact you immediately should any serious delays occur en route.
  • I will be accessible to you from the time I arrive till the time I leave.
  • I will tell you the truth 100% of the time.
  • I will retire early the night before the speech.
  • I will be reasonable and considerate with room charges and incidental expenses.
  • I will be in the room to do a sound check at least 30 minutes before the presentation.
  • I will dress appropriately.
  • I will be easy to work with.
  • I will be in the room, seated and visible to the meeting planner.

During The Presentation

  • I will walk on cheerfully and open my speech with energy and purpose.
  • I will never use off-colour language or material.
  • I will present well-researched and profound information.
  • I will use stories liberally throughout my presentation.
  • I will react flexibly and cheerfully to any problems that may arise.
  • I will stick to my timeframe and adjust if I need to.

After My Speech

  • I will stay around to answer questions.
  • I will itemize my expenses and promptly invoice you.
  • I will follow up.
  • I will never disclose any sensitive information about your client.
I look forward to working together to make your event successful, educationaland fun.

Sincerely,

Ben Kubassek


For more information about Ben’s keynotes, seminars, and products:
Contact: Succeed Communications Inc.
RR # 3, Bright, Ontario, Canada N0J 1B0
Call: 1-800-801-7264 Fax: (519) 632-8800
Email: ben@kubassek.com


© Ben Kubassek